Privacy Policy

1. Introduction

Freedom Countdown (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We understand the sensitive nature of the information our users entrust to us and take that responsibility seriously.

2. Information We Collect

We collect the following types of information:

3. How We Use Your Information

We use your information solely to:

• Provide and operate the Service
• Send you reminders about important dates (if enabled)
• Process subscription payments
• Respond to support requests
• Improve the Service through anonymized analytics
• Comply with legal obligations

4. We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to any third party. This includes the sensitive information you enter about incarcerated individuals. Your data is used only to provide the Service to you.

5. Data Sharing

We share data only in the following limited circumstances:

• Service providers: We use Convex (backend infrastructure) and Vercel (hosting). These providers process data on our behalf under strict confidentiality agreements.
• Legal requirements: We may disclose information if required by law, court order, or to protect the safety of users or the public.
• Business transfer: If we are acquired or merge with another company, your data may be transferred. We will notify you before that happens.

6. Sensitive Personal Information

We recognize that information about incarcerated individuals is sensitive. We apply strict access controls so that only you can view your own data. We do not use this information for profiling, advertising, or any purpose other than providing the Service.

7. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), secure password hashing, and access controls. While no system is 100% secure, we take reasonable precautions to protect your information from unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, your data is permanently deleted within 30 days. You may also delete individual profiles, notes, or dates at any time through the app.

9. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing of your data
• Withdrawal of consent: Withdraw consent at any time

To exercise these rights, contact us at team@freedom-countdown.madethis.app

10. Cookies

We use essential cookies to maintain your session and keep you logged in. We may also use analytics cookies (via PostHog) to understand how the Service is used. You can control cookies through your browser settings.

11. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice in the app. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at: team@freedom-countdown.madethis.app